John Fairley

User Experience Manager - Lead - Researcher

A UX professional with over 20 years experience bridging strategy, technology, and design to deliver solutions based on user centered design principles, research, and practice. From designing a system to manage the sales cycle of power plants for GE Power, to developing a greeting card app for Amazon, what I enjoy most about my career is the constant evolution and learning opportunities.

I started as a jack-of-all-trades web developer at a small 5 person shop and over the years I have transitioned from that background into information architecture, interaction design, user experience and user research. Most recently I have been supporting UX teams in the enterprise as a people manager and UX Lead for Rogers Communications and the Bank of Montreal.

User Research

Some clients I have provided research for:

Microsoft Interactive Entertainment Division
Amazon.com
Disney Cruise Lines
Hasbro: Wizards of the Coast

User Experience

Some clients I have provided solutions for:

Zap Imoveis
Electronic Arts
Pfizer Canada
Rogers Communications
Zap Imoveis
Amazon.com
Wizards of the Coast
BMW Canada
Home Hardware
Crate&Barrel.com
Disney Cruise Lines
General Electric Power

Currently - Manager, UX Strategy & Innovation @ BMO

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